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Lead Times and Turnaround for Custom Acoustic Panels

We do not publish fixed lead times, because a table of numbers goes stale the moment shop workload changes. Every panel is built to order. Call 888-923-5777 with your deadline and we will tell you the real current production window before you buy.

What drives your production window

Category What affects the window
In-stock 24x24 and 24x48 panels Stock fabric colors only, the fastest path
Custom-fabric standard sizes (24x24, 24x48) Any of 60+ stocked fabric colors
Large-format 48x48, 24x72, 24x96, 48x96 Freight-shipped on a single pallet
Custom printed art panels Clock starts after digital proof approval
4-inch panels and bass traps Standard sizes are fastest; large format takes longer
PET felt panels 100% post-consumer recycled polyester
Custom shapes (round, hex, triangle, irregular) Quoted per project; shop drawing recommended

We do not publish day or week estimates for any of these categories. Call 888-923-5777 with your specs and deadline and we will confirm the current production window before you order.

How production scheduling works

Custom orders enter our production schedule the day they are placed. In-stock items move fastest since there is no fabric cut-and-wrap step. Large-format and freight-shipped panels take longer because they ship on a pallet and add freight transit on top of production. None of this is a promise of a specific date. Call and we will tell you where an order placed today would land in the queue.

Rush turnaround

If your project has a hard deadline, tell us up front and we will tell you whether we can hit it. We do not charge a "rush fee" for moving an order ahead of the queue when capacity allows; we just say yes or no.

What can extend lead time

  • Custom-fabric colors that go out of stock with the mill (rare)
  • Custom shapes that require a shop drawing review
  • Custom printed art with proof revisions (each revision adds 1-2 days)
  • Volume orders that exceed a single production run (50+ large-format panels)
  • National holiday weeks (Thanksgiving, Christmas-New Year, July 4)

Shipping

  • Free ground shipping on orders $349.99+ (standard sizes only)
  • Large-format and oversized panels ship via freight; freight surcharge is a flat per-order line item
  • Liftgate service is a flat $95 surcharge for residential or non-dock deliveries
  • Residential delivery surcharge is a flat $150 for non-commercial addresses
  • We supply tracking on every freight shipment and coordinate appointment delivery for residential receivers

Frequently asked questions

Can you get my order out faster than the standard schedule?
For in-stock panels and a willing customer, sometimes yes. Same-day or next-day shipping is rare and depends on order timing and our cut-team availability. Call us before placing the order if you need it fast.
Does printing custom artwork take longer than fabric-wrapping?
Yes. Custom-printed art panels add a proof-approval step and a print step before fabric-wrap, so they take longer than a standard fabric-wrapped panel. Call for the current window on a printed order.
Why do oversized panels take longer than small ones?
Cutting, wrapping, and QC for a 48x96 panel takes more time per unit than for a 24x48. Large panels also share the production line with custom orders, so scheduling stretches lead time slightly.
How do I get a hard delivery date?
Place your order, get an order confirmation with the production date, and we will follow up with the actual ship date when production wraps. For deadline-driven projects, ask for a hard delivery commitment up front.

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Free room analysis. NRC 1.0 on 2" panels, built in Lombard, IL. Lifetime guarantee.