Lead Times and Turnaround for Custom Acoustic Panels
We do not publish fixed lead times, because a table of numbers goes stale the moment shop workload changes. Every panel is built to order. Call 888-923-5777 with your deadline and we will tell you the real current production window before you buy.
What drives your production window
| Category | What affects the window |
|---|---|
| In-stock 24x24 and 24x48 panels | Stock fabric colors only, the fastest path |
| Custom-fabric standard sizes (24x24, 24x48) | Any of 60+ stocked fabric colors |
| Large-format 48x48, 24x72, 24x96, 48x96 | Freight-shipped on a single pallet |
| Custom printed art panels | Clock starts after digital proof approval |
| 4-inch panels and bass traps | Standard sizes are fastest; large format takes longer |
| PET felt panels | 100% post-consumer recycled polyester |
| Custom shapes (round, hex, triangle, irregular) | Quoted per project; shop drawing recommended |
We do not publish day or week estimates for any of these categories. Call 888-923-5777 with your specs and deadline and we will confirm the current production window before you order.
How production scheduling works
Custom orders enter our production schedule the day they are placed. In-stock items move fastest since there is no fabric cut-and-wrap step. Large-format and freight-shipped panels take longer because they ship on a pallet and add freight transit on top of production. None of this is a promise of a specific date. Call and we will tell you where an order placed today would land in the queue.
Rush turnaround
If your project has a hard deadline, tell us up front and we will tell you whether we can hit it. We do not charge a "rush fee" for moving an order ahead of the queue when capacity allows; we just say yes or no.
What can extend lead time
- Custom-fabric colors that go out of stock with the mill (rare)
- Custom shapes that require a shop drawing review
- Custom printed art with proof revisions (each revision adds 1-2 days)
- Volume orders that exceed a single production run (50+ large-format panels)
- National holiday weeks (Thanksgiving, Christmas-New Year, July 4)
Shipping
- Free ground shipping on orders $349.99+ (standard sizes only)
- Large-format and oversized panels ship via freight; freight surcharge is a flat per-order line item
- Liftgate service is a flat $95 surcharge for residential or non-dock deliveries
- Residential delivery surcharge is a flat $150 for non-commercial addresses
- We supply tracking on every freight shipment and coordinate appointment delivery for residential receivers
Frequently asked questions
Can you get my order out faster than the standard schedule?
Does printing custom artwork take longer than fabric-wrapping?
Why do oversized panels take longer than small ones?
How do I get a hard delivery date?
Have a project? Get a free room analysis.
Free room analysis. NRC 1.0 on 2" panels, built in Lombard, IL. Lifetime guarantee.
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